FAQ
Are your products environmentally friendly?
Yes. Our products are Hydrogen-Peroxide based and are safe for plants, animals, and people.
Where can I find your products?
We are available in Ace Stores nationwide and you can purchase through our website.
Can I buy through your website?
Yes. You can buy all of our products through our website.
I want to talk to a sales rep regarding your products, what number should I call?
You can contact us through our
contact form, by phone at
888-CLENZO2 (253-6962), or by email,
sales@clenzozone.com and we will connect you with an agent who can assist you.
How long does it take the product to arrive after placing my order?
Product delivery depends on the carrier, but typically time is approximately 5-7 business days.
Who is responsible for shipping fees?
You are responsible for the shipping cost.
If there are any problems with the shipping, who is held accountable?
ClenzOCleaners is not responsible for this particular type of issues. These are the client's responsibility to deal directly with the carrier.
Is there any type of promotion?
We currently are not offering any promotional packages, however, according to the volume of the order, we can agree on a preferential price.
Do you offer over-night shipping services?
Shipping is dependent on the shipping provider.
Do you accept returns?
We accept returns on a case-by-case basis.
What payment methods can I use?
You can pay using a debit or credit card. After the payment is confirmed, we proceed with shipping.
